Terms of Service
Effective August 19, 2026 · Lauren and Dove LLC
1. Agreement
These Terms of Service ("Terms") govern your use of laurenanddove.com and the services offered by Lauren and Dove LLC ("Lauren and Dove", "we", "us"), a limited liability company formed in Wyoming. By using our website or engaging our services, you agree to these Terms. If you are agreeing on behalf of a company, you confirm you have authority to bind that company.
2. Services
Lauren and Dove provides e-commerce development, advertising management, email marketing, and related consulting services. Specific deliverables, timelines, and fees for client engagements are defined in separate written agreements, statements of work, or proposals, which take precedence over these Terms where they conflict.
3. Engagement and fees
Project work is quoted in a written proposal and typically requires a deposit before work begins. Ongoing retainers are billed monthly in advance. Invoices are due within 14 days of issue unless the written agreement states otherwise. Late balances may accrue interest at 1.5% per month or the maximum permitted by law, whichever is lower. Fees are exclusive of applicable taxes and of third-party costs such as advertising spend, platform subscriptions, and licences, which are billed at cost or paid directly by the client.
4. Client responsibilities
You agree to provide timely access to accounts, assets, and decision-makers necessary for us to perform the work, and to ensure that any material you supply does not infringe third-party rights. Delays in providing access, feedback, or approvals may extend agreed timelines and, where they cause us to hold capacity, may be chargeable.
5. Acceptable use
You agree not to misuse our website, attempt to gain unauthorized access to our systems, interfere with the operation of the site, or use our services for any unlawful purpose. Our full Acceptable Use Policy sets out the categories of business and conduct we do not work with, and forms part of these Terms.
6. Intellectual property
All content on this website, including text, design, graphics, and logos, is owned by Lauren and Dove LLC or its licensors and protected by applicable intellectual property laws. Client logos displayed on this site remain the property of their respective owners and are shown as portfolio references. On full payment of all outstanding fees, ownership of final deliverables created specifically for a client transfers to that client, excluding our pre-existing tools, frameworks, and know-how, which we license to the client on a perpetual, non-exclusive basis for use with those deliverables.
7. Confidentiality
Each party may receive confidential information belonging to the other. Both parties agree to protect that information with reasonable care, use it only to perform under the engagement, and not disclose it to third parties except to employees and contractors bound by equivalent obligations, or where disclosure is required by law.
8. Term and termination
Either party may terminate a retainer engagement with 30 days written notice. Either party may terminate immediately if the other commits a material breach that remains uncured 14 days after written notice. On termination you remain liable for fees for work performed and for costs we have committed on your behalf. Cancellation and refund handling is set out in our Refund and Cancellation Policy.
9. Disclaimers
Our website and its content are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific business results, revenue, ranking, or advertising performance from the use of our website or services unless expressly stated in a written agreement. Results depend on factors outside our control, including your product, your market, and platform policies.
10. Limitation of liability
To the maximum extent permitted by law, Lauren and Dove LLC shall not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data, arising out of or related to your use of our website or services. Our total aggregate liability arising out of any engagement shall not exceed the fees paid by you to us in the three months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot lawfully be excluded.
11. Indemnity
You agree to indemnify and hold harmless Lauren and Dove LLC against third-party claims arising from material you supplied to us, from your products or services, or from your breach of these Terms.
12. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. The parties will attempt in good faith to resolve any dispute through negotiation before commencing proceedings. Any dispute not resolved that way shall be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming.
13. Changes
We may update these Terms from time to time. Continued use of the website after changes take effect constitutes acceptance of the revised Terms. Changes do not alter the terms of a signed client agreement already in force.
14. Contact
Questions about these Terms? Email us at info@laurenanddove.com, reach us through the contact form at laurenanddove.com, or write to Lauren and Dove LLC, 1166 Cobra Drive, Franklin, IN 46131, United States.
Questions about this document?
Email info@laurenanddove.com and we will come back to you.